BPO Jobs Openning in Chennai - Career.contact

BPO Career Jobs in Chennai: An Entry into Diverse Job Opportunities


Not only is Chennai also known as the "Detroit of India" but it also represents a budding hotspot for the business process outsourcing (BPO) industry's services. From a strategic placement to a reliable infrastructure and skillful workforce, there are lots of reasons to draw BPO operators, foreign as well as national, toward it.


Why Chennai is Most Suitable for BPO Careers


Chennai's emergence as a BPO hub can be explained by a number of reasons:


Trained Manpower: The city has a huge talent pool of graduates and postgraduates in commerce, engineering, and management, providing a perfect destination for BPO firms looking for trained manpower.


Infrastructure: With well-established IT parks and Special Economic Zones (SEZs), Chennai provides world-class facilities favorable to BPO operations.


Cost-Effectiveness: In comparison to other metropolitan cities, Chennai has a relatively lower cost of living, which makes it a desirable choice for both employers and employees.


Connectivity: The city's good connectivity through air, rail, and road facilitates smooth operations for BPO companies serving global clients.



Types of BPO Jobs in Chennai


Chennai's BPO industry provides a variety of jobs suiting different skill sets:


Customer Support (Voice and Non-Voice): These are jobs that involve supporting customers through phone, email, or chat. Non-voice processes are best for candidates with good written communication skills.


Technical Support: Needs basic IT knowledge and problem-solving skills to support customers in technical matters.


Sales and Telemarketing: Outbound calling to prospects to sell products or services.


Data Entry and Back Office Operations: Appropriate for candidates with a good typing speed and attention to detail.


Team Leaders and Managers: For seniors, these jobs include managing teams, achieving target requirements, and ensuring quality checks.


Recent BPO Job Vacancies in Chennai


As per recent advertisements, Chennai has various BPO job vacancies in several domains:


Customer Support Executive: Positions available in voice and non-voice processes, with remuneration between ₹15,000 and ₹45,000 per month, depending on experience and shift hours.


Telecaller Positions: Positions available for freshers and experienced professionals, with remuneration between ₹12,000 and ₹30,000 per month. Incentives are usually added depending on performance.


Technical Support Executive: Basic technical knowledge required, with remuneration between ₹18,000 and ₹40,000 per month.


Sales Executive: Outbound calling positions available, with salaries ranging from ₹20,000 to ₹50,000 per month, including incentives.


Team Leader Positions: For experienced professionals, with leadership capabilities, for salaries between ₹35,000 and ₹60,000 per month.


Skills Needed for BPO Positions


For success in BPO positions, applicants should have:


Communication Skills: Clear, effective communication is important, particularly for voice-based positions.


Technical Competency: General knowledge of computers and software applications is required.


Problem-Solving Skills: Capacity to manage customer inquiries and problems effectively.


Multitasking Skills: Handling several tasks at the same time without compromising on quality.


Adaptability: Flexibility to work in shifts and adjust to changing work environments.


Conclusion

Chennai's booming BPO industry offers ample opportunities for freshers as well as experienced professionals. With its talented population, up-to-date infrastructure, and affordable lifestyle, the city is an ideal hub for BPO professionals. Whether you want to begin your career or aim for growth in the BPO sector, Chennai provides an energizing and promising landscape.


If you are keen on discovering BPO job opportunities in Chennai, visit local job websites, participate in walk-in interviews, and network with industry professionals. With the proper skills and commitment, a successful career in Chennai's BPO industry is yours for the taking.


 

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